Dear valued customers and friends,

Urban Walkies knows just how important your pet is so we have introduced some new procedures to ensure we keep everyone safe during these uncertain times.

The following changes to our services are effective immediately:

- Supply our staff with hand sanitiser, antiseptic wipes and gloves

- Hand washing and safe handling procedures for our staff in relation to entry/exit of homes when collecting pets

- Enforcing social distancing by actively avoiding contact with members of the public on walks. We also will not allow anyone to pat the dogs with the exception of your walker

- Increased cleaning procedures to our fleet of vans. We use a professional strength kennel grade sanitiser and cleaner which is non toxic, biodegradable cruelty free and made right here in NZ

There is no current evidence that dogs, cats or other pets can spread the human version of the virus. The World Small Animal Veterinary Association (WSAVA) has issued a very helpful advisory document available at WSAVA Advisory Document which is regularly updated, and could assist in answering questions, including specific Q&A. If you still have concerns, it’s best to talk to your veterinarian.

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